MCP Servers / cloud-service / ServiceNow MCP Server

ServiceNow MCP Server

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stdionone255cloud-service

An MCP server implementation for interacting with ServiceNow instances.

Install
How to run this server
[ { "cmd": "pip install -e", "imports": [] } ]
server path: servicenow-mcp-server
Tools
What this server exposes
create_incident
Create a new incident in ServiceNow
update_incident
Update an existing incident in ServiceNow
add_comment
Add a comment to an incident in ServiceNow
resolve_incident
Resolve an incident in ServiceNow
list_incidents
List incidents from ServiceNow
list_catalog_items
List service catalog items from ServiceNow
get_catalog_item
Get a specific service catalog item from ServiceNow
list_catalog_categories
List service catalog categories from ServiceNow
create_catalog_category
Create a new service catalog category in ServiceNow
update_catalog_category
Update an existing service catalog category in ServiceNow
move_catalog_items
Move catalog items between categories in ServiceNow
create_catalog_item_variable
Create a new variable (form field) for a catalog item
list_catalog_item_variables
List all variables for a catalog item
update_catalog_item_variable
Update an existing variable for a catalog item
list_catalogs
List service catalogs from ServiceNow
get_optimization_recommendations
Get recommendations for optimizing the service catalog
update_catalog_item
Update a service catalog item
create_change_request
Create a new change request in ServiceNow
update_change_request
Update an existing change request
list_change_requests
List change requests with filtering options
get_change_request_details
Get detailed information about a specific change request
add_change_task
Add a task to a change request
submit_change_for_approval
Submit a change request for approval
approve_change
Approve a change request
reject_change
Reject a change request
create_story
Create a new user story in ServiceNow
update_story
Update an existing user story in ServiceNow
list_stories
List user stories with filtering options
create_story_dependency
Create a dependency between two stories
delete_story_dependency
Delete a dependency between stories
create_epic
Create a new epic in ServiceNow
update_epic
Update an existing epic in ServiceNow
list_epics
List epics from ServiceNow with filtering options
create_scrum_task
Create a new scrum task in ServiceNow
update_scrum_task
Update an existing scrum task in ServiceNow
list_scrum_tasks
List scrum tasks from ServiceNow with filtering options
create_project
Create a new project in ServiceNow
update_project
Update an existing project in ServiceNow
list_projects
List projects from ServiceNow with filtering options
list_workflows
List workflows from ServiceNow
get_workflow
Get a specific workflow from ServiceNow
create_workflow
Create a new workflow in ServiceNow
update_workflow
Update an existing workflow in ServiceNow
delete_workflow
Delete a workflow from ServiceNow
list_script_includes
List script includes from ServiceNow
get_script_include
Get a specific script include from ServiceNow
create_script_include
Create a new script include in ServiceNow
update_script_include
Update an existing script include in ServiceNow
delete_script_include
Delete a script include from ServiceNow
list_changesets
List changesets from ServiceNow with filtering options
get_changeset_details
Get detailed information about a specific changeset
create_changeset
Create a new changeset in ServiceNow
update_changeset
Update an existing changeset
commit_changeset
Commit a changeset
publish_changeset
Publish a changeset
add_file_to_changeset
Add a file to a changeset
create_knowledge_base
Create a new knowledge base in ServiceNow
list_knowledge_bases
List knowledge bases with filtering options
create_category
Create a new category in a knowledge base
create_article
Create a new knowledge article in ServiceNow
update_article
Update an existing knowledge article in ServiceNow
publish_article
Publish a knowledge article in ServiceNow
list_articles
List knowledge articles with filtering options
get_article
Get a specific knowledge article by ID
create_user
Create a new user in ServiceNow
update_user
Update an existing user in ServiceNow
get_user
Get a specific user by ID, username, or email
list_users
List users with filtering options
create_group
Create a new group in ServiceNow
update_group
Update an existing group in ServiceNow
add_group_members
Add members to a group in ServiceNow
remove_group_members
Remove members from a group in ServiceNow
list_groups
List groups with filtering options
create_ui_policy
Creates a ServiceNow UI Policy, typically for a Catalog Item.
create_ui_policy_action
Creates an action associated with a UI Policy to control variable states (visibility, mandatory, etc.).
Configuration
Environment & auth
authnone
envSERVICENOW_INSTANCE_URL
envSERVICENOW_CLIENT_ID
envSERVICENOW_CLIENT_SECRET
envSERVICENOW_TOKEN_URL
envSERVICENOW_API_KEY
Resources