MCP Servers / cloud-service / ServiceNow MCP Server

ServiceNow MCP Server

none★ 42cloud-service

An MCP server for interfacing with ServiceNow, enabling AI agents to access and manipulate data via a secure API.

Install

How to run this server

[ { "cmd": "pip install mcp-server-servicenow", "imports": [] } ]

server path: servicenow-mcp-server-2

Tools

What this server exposes

create_incident

Create a new incident

update_incident

Update an existing incident

search_records

Search for records using text query

get_record

Get a specific record by sys_id

perform_query

Perform a query against ServiceNow

add_comment

Add a comment to an incident (customer visible)

add_work_notes

Add work notes to an incident (internal)

natural_language_search

Search for records using natural language (e.g., "find all incidents about SAP")

natural_language_update

Update records using natural language (e.g., "Update incident INC0010001 saying I'm working on it")

update_script

Update ServiceNow script files (script includes, business rules, etc.)

Configuration

Environment & auth

authnone

envSERVICENOW_INSTANCE_URL

Resources