MCP Servers / cloud-service / Salesforce Order Concierge

Salesforce Order Concierge

nonecloud-service

An ecommerce assistant for Salesforce, enabling interaction with orders, returns, and customer service operations.

Install

How to run this server

[ { "cmd": "npx @modelcontextprotocol/inspector", "imports": [] } ]

server path: salesforce-order-concierge

Tools

What this server exposes

check_order_status

Check order status, shipping details, and tracking information

create_return

Create return orders using standard Salesforce objects

email_return_label

Email return shipping labels to customers

update_case_status

Update case status with priority and assignment changes

create_case_from_return

Create support cases from return orders

send_slack_alert

Send formatted alerts to Slack channels

Configuration

Environment & auth

authnone

envSF_LOGIN_URL

envSF_SECURITY_TOKEN

envSLACK_WEBHOOK_URL

Resources