MCP Servers / productivity / Freshdesk

Freshdesk

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httpnone★ 60productivity

Integrates with Freshdesk to manage support tickets, contacts, and other customer service operations.

github ↗

Install

How to run this server

[ { "cmd": "npx -y @smithery/cli", "imports": [] } ]

server path: freshdesk

Tools

What this server exposes

create_ticket

Create new support tickets

update_ticket

Update existing tickets

delete_ticket

Delete a ticket

search_tickets

Search for tickets based on criteria

get_ticket_fields

Get all ticket fields

get_tickets

Get all tickets

get_ticket

Get a single ticket

get_ticket_conversation

Get conversation for a ticket

create_ticket_reply

Reply to a ticket

create_ticket_note

Add a note to a ticket

update_ticket_conversation

Update a conversation

view_ticket_summary

Get the summary of a ticket

update_ticket_summary

Update the summary of a ticket

delete_ticket_summary

Delete the summary of a ticket

get_agents

Get all agents

view_agent

Get a single agent

create_agent

Create a new agent

update_agent

Update an agent

search_agents

Search for agents

list_contacts

Get all contacts

get_contact

Get a single contact

search_contacts

Search for contacts

update_contact

Update a contact

list_companies

Get all companies

view_company

Get a single company

search_companies

Search for companies

find_company_by_name

Find a company by name

list_company_fields

Get all company fields

Configuration

Environment & auth

authnone

envFRESHDESK_API_KEY

envYOUR_FRESHDESK_API_KEY

Resources

githubhttps://github.com/effytech/freshdesk_mcp ↗